SHIPPING INFO
All customers who place an order establish a commercial relationship with GIANNINI SRL and therefore undertake to accept delivery of their package. If for any reason the Customer refuses the delivery of the shipment or requires the return to the sender, any shipping costs, charged to GIANNINI SRL, will be deducted from any refund due to the Customer.
If for any reason the Customer refuses to deliver the shipment or requests the return to the sender, any shipping costs, charged to GIANNINI SRL, will be deducted from any refund due to the Customer.
Orders are shipped by GIANNINI SRL (via express courier TNT and DHL), from Monday to Friday, from 9:00-17:30 (CEST). The orders carried out during weekends will be processed from the next Monday morning.
During times of promos and/or sales shipping costs may vary.
We would like to remember our new customers that GIANNINI SRL might require Paypal to verify the transaction, also contacting the bank counterpart, before the charge takes place on the customer's credit card. The aforementioned check might cause some delay in the shipping of your first order.
N.B.: Shipping to Russian Federation cannot be delivered to individuals.
GIANNINI SRL reserves the right to request new customers the shipping of merchandise at the address of billing.
Orders of items already available are shipped the first working day following to the order day, prior confirmation of merchandise availability and of bank verification for our new customers.
Credit card will be charged on the order day.
During the period of sales or promotions, shipping might require longer times.
To change an order or change the shipping address or payment method, if you have confirmed the same by mistake, you can contact us at the e-mail address ordini@gianninishoponline.com before the order is shipped.
In every instance GIANNINI SRL reserves the right of postponing the shipping in case of events of force majeure.
Shippings in Italy and abroad are effectuated with express courier from GIANNINI SRL. As requested by commerce laws, all shippings have attached an invoice which declares each single article value in Euro. When articles are on sale, the invoice reports the discounted amounts.
GIANNINI SRL's shippings are insured for free against theft and accidental damage insurance. Although, once that the shipping reaches destination, the insurance lose its validity.
The assortment on www.gianninishoponline.com reflects the exact availability of each item by size and color. In fact, the website is connected in real time with all the warehouses belonging to GIANNINI SRL thanks to a system created by the company MagicStore, synonymous with computer security and precision. Once the order request has been received, the Orders Department reserves the right to reconfirm the availability of the purchased items, the validity of the credit card transaction and to verify the details of previous transactions made by the Customer on www.gianninishoponline.com. In the event that the items ordered are not available, or if for some reason the order cannot be processed as requested by the Customer, the Orders department will promptly notify the Customer.
